We sincerely appreciate your business and have every confidence that you will be 100% satisfied with your purchase from BestEcoStuff.

If, for any reason you aren’t completely satisfied you may return unused non-sale/non-custom merchandise with an original receipt up to 30 days from the purchase date for store credit (minus shipping costs and overweight surcharges).

Please email us within 10 business days from the day of receipt of your merchandise to ensure its return within the 30 day time allotted time.

Custom-designed furniture, bedding, jewelry, gifts and clothing, and other custom made items all require payment in full prior to your order and cannot be returned or exchanged or canceled. All jewelry, sale and special order purchases are final; no refunds or credits are available.

All returns and exchanges must arrive prepaid. We are not able to accept any returns COD.

To make a return or exchange, please e-mail us to obtain a return authorization number. Please enclose a copy of your packaging slip with your return along with your merchandise. If you no longer have your packing slip, please request one when making a request for a return authorization number.

If you return an item after the 30 day return period, without a return authorization number or BestEcoStuff suspects an item has been used, the merchandise will be shipped back to you at your expense.

***Please note that depending on the item you have purchased different return and exchange policies may apply.